HOTLINES PROVIDING HELPFUL VOICES
For COVID-19 questions, mental wellness support or just to hear a reassuring voice, there are a number of call-in resources available to Central Oregonians. Help is just a hotline away.
Deschutes County Health Services
Resources document with local hotlines (PDF)
Local COVID-19 Hotline: 541-699-5109
Central Oregon’s free COVID-19 non-emergency hotline is open from 7 a.m. to 7 p.m., Monday to Friday. This service connects you with a caregiver or county health professional. The hotline is a partnership between St. Charles Health System and Deschutes County Health Services, and is available to all residents of Crook, Deschutes and Jefferson counties.
Crisis and Loneliness Lines Deliver Social Distancing Support
A range of services are standing by to assist individuals experiencing isolation or in need of a caring voice. Individuals can call these numbers if they, or a loved one, are experiencing a mental health crisis.
Senior Loneliness Line
For individuals throughout Central Oregon age 55 or older who might be feeling isolated or just want to have a friendly conversation, contact the Senior Loneliness Line at 503-200-1633
Resource for individuals throughout Central Oregon age 21 or younger seeking support for any problem, call the YouthLine at 877-968-8491 or text “teen2teen” to 839863.
WHEN TO CALL 9-1-1
Emergency medical providers are that you only call 911 if you are experiencing an urgent medical emergency, such as severe difficulty breathing, chest pain, allergic reaction or a diabetic emergency. Most people with COVID-19 have mild to moderate flu-like symptoms, like a fever and cough, and usually don’t require emergency medical attention. People experiencing flu-like symptoms should call their doctor or the non-emergency COVID-19 info line at 541-699-5109 before calling 911.
Calling a non-emergency line first allows emergency responders to help people who are most in need of urgent medical assistance—and can help save lives.