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Updated: September 23, 2018

Bend Park and Recreation District is updating its online registration system Sept. 22 to Sept. 26 and patrons are encouraged to plan accordingly. The system upgrade will not affect the District’s information website, bendparksandrec.org, or the hours of operation at facilities.

Online registration to recreation programs and reservations will be closed beginning at 4 p.m. on Saturday, Sept. 22 and will reopen at 12 p.m. on Wednesday, Sept. 26. During this online closure, tens of thousands of pieces of data will be migrated from the current system to the new generation of the platform.

Patrons who wish to register in person or via phone during the online registration closure can be assisted by customer service staff members, beginning at 12 p.m. on Tuesday, Sept. 25 at Juniper Swim & Fitness Center, Bend Senior Center and the District Office.

RecTrac is the recreation program management tool that enables registration, pass renewals, payments, rental reservations, sports leagues schedules and more. The major upgrade to the system will enable mobile-friendly access to registration from smartphones and other devices used by Bend residents. It will also assist District staff with many internal efficiency improvements to provide high quality customer service.

Thank you for your patience.

Why is online registration unavailable?

Online registration for Bend Park and Recreation District programs is not currently available due to a system upgrade underway. We apologize for any inconvenience. In order to make a smooth migration of tens of thousands of pieces of data, it’s necessary to close access to the system to complete the work before bringing it back online.

When will online registration be available?

Online registration will reopen at 12 p.m. on Wednesday, Sept. 26.

How can I register now?

Patrons who wish to register in person or via phone during the online registration closure can be assisted by customer service staff members, beginning at 12 p.m. on Monday, Sept. 24 at Juniper Swim & Fitness Center, Bend Senior Center and the District Office. Come in or call (541) 389-7275.

What will be improved after the project is completed?

The recreation program management system enables registration, pass renewals, payments, rental reservations, sports league schedules and more. The major upgrade to the system will enable mobile-friendly access to registration from smartphones and other devices used by Bend residents. It will also assist District staff with many internal efficiency improvements to provide quality customer service.