Refund Policy and Privacy Policy

Refund Policy and Privacy Policy

Refund Policy
Refunds or credits are readily granted if we are notified seven days prior to the beginning of the program. Credits will only be granted if notified less than seven days prior to beginning of the program. No credits or refunds will be issued when notified two working days or less from the start of a program. Program fees are not refunded/prorated for participants who miss portions of programs.

Out-of-District Fee Policy
Out-of-district residents do not pay property taxes that support the District and will be charged an additional 20% for most programs. If you need help determining if you live inside the District boundaries, call us at (541) 389-7275.

Privacy Policy

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices. This notice applies to all information collected or submitted on the Bend Park & Recreation District website.

The Way We Use Information
We use the information you provide about yourself or your family to deliver recreation programs, facility passes and rentals. We never sell this information to outside parties. We never share this information with outside parties except very limited, program specific information that is needed by those actually delivering the recreation program you have registered for or as required by applicable law. Outside contractors are not allowed to use this information for anything other than what is necessary to deliver that particular recreation program.

We use return email addresses to answer the email we receive and to provide additional information about recreation programs you may be interested in and other district communications. Such addresses are not shared with outside parties.

We use non-identifying and aggregate information to better design our communications and our programs.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account and selecting My Account / Change Household Data or Change Family Member Data.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (541) 389-7275 or send us an email at info@bendparksandrec.org.