Fitness through health plans? Ask us how!
During the state-wide freeze, there’s only a “no-cost option,” which includes unlimited access to BPRD virtual classes. When the pause is over, you will have an opportunity to access no-cost and low-cost options with in-facility access for both tiers. You will be emailed when those services are available again.
Renewing with the Same Provider: If you had a fitness pass through a select Medicare Advantage health plan in 2020, please call your health insurance provider to get your fitness eligibility number for 2021 so that we may update our records.
New Pass or New Provider: If you have a new health insurance provider or are getting started for the first time, you will want to contact your provider to determine eligibility.
If you are eligible and once you have your eligibility/fitness number, complete your enrollment form by either:
- Complete an electronic form at: www.bendparksandrec.org/medicareform.
- Print the PDF enrollment form to and either mail or hand deliver the completed form to customer service at the District Office, 799 SW Columbia St., Bend, OR. 97702. For hand delivers, place envelopes in the black USPS mailbox at the front (south facing) entrance, to the left of the entrance.
After 1 – 2 days, you will be contacted to set up your pass.
Questions? Contact customer service by email, email@example.com, phone, at (541) 389-7275. Customer service hours are listed below.
Customer Service Hours - Phone Only:
Monday - Friday: 8:00 am - 5:00 pm
Saturday/Sunday: 8:00 am - 3:00 pm
Hours are subject to change without notice