Public Health Advisory

COVID-19 Operations & Requirements for Extreme Risk Level:
Parks and trails remain open.
Juniper Swim & Fitness Center and Bend Senior Center: Temporarily closed.
The Pavilion: Open for reservation-only public skating and registered programs.
The Art Station: Open for youth/childcare programs.
Other facilities/offices: Closed.
Most recreation programs canceled. Childcare and virtual classes continue.

Learn more about current operations.

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Fitness and Swim Facilities Temporarily Closed

What you need to know before attending:

Fitness and Swim at Bend Park and Recreation District

Think that “fun” and “fitness” are contradictions in terms? Think again! We offer numerous enjoyable, energizing group fitness classes per week. All ages and fitness levels are welcome, and you can start at anytime in a variety of cardio, mind/body and water fitness classes. If swimming is more your style, Juniper has three pools, including an Olympic-length 50-meter pool and indoor 25-meter pool and also a hot tub.

Facility Changes

Juniper Swim & Fitness Center and Bend Senior Center are temporarily closed.

About Classes

  • Fitness classes and activities require advanced reservation.
  • You may reserve a class up to 7 days in advance.
  • Reservations remain open until 15 minutes prior to session start time – based on availability.
  • You may arrive to class up to 10 minutes early.
  • Spaces are cleaned after each session, with two deep cleanings daily.
  • Come ready to work out – showers not available.
  • Limit personal belongings – lockers/storage not available.
  • Expect to depart promptly afterward. No lobby seating or common areas available.
  • Bring your own towel, mat and filled water bottle.
  • Bottle fill stations available, but water fountains and for-purchase beverages not available.
  • If you like, bring a block and strap for yoga.

Face Coverings

All visitors 5 years and older entering Juniper Swim & Fitness Center must wear a face covering. The face covering must be worn at all times and in all indoor spaces, including the covered 50-meter, Olympic pool area – except when swimming or if a medical condition or disability prevents a person from wearing a face covering.

Face coverings are required when exercising indoors. While patrons may choose to wear face shields for fitness classes, cloth face coverings are strongly recommended by Oregon Health Authority. Clear face shields are strongly recommended for water exercise class.

Face Covering Non-Compliance and Exclusions

Both your mouth and nose must be covered at all times except when swimming or water exercise. If there is non-compliance, staff will provide a reminder, a warning and then exclusion for the day. This is for everyone’s health and safety. Thank you for wearing your face covering properly.

Fitness Center

Fitness Center sessions are available throughout the day with cleaning transition between sessions. Group fitness center classes also available for individual reservation. Fitness Center equipment arranged to exceed physical distancing standards with weights moved to the Fit Studio and Cardio machines have been spaced out and will be rotated in and out of service.

If you have registered for a class/lap swim/workout on your own session, you are welcome to use the Fitness Center before or after your scheduled activity at no additional fee if space is available. The Fitness Center is open during all hours except for a midday cleaning closure from 2:00 – 3:00 p.m.

Use of the Fitness Center is available via drop-in or reservations. A few details to know:

  • Advanced reservation is encouraged to ensure your space at a preferred time; however, drop-in use will be accommodated if space is available.
  • Credit or debit cards are preferred forms of payment for drop-in fee; however, cash will be accepted.

Group Exercise Rooms & Outdoor Fitness Areas

All spaces occupancy determined while maintaining adequate physical distancing. Some group exercise rooms have individual space floor markings. One-way traffic flow minimize congestion and close contact.

In addition to indoor spaces, three outdoor fitness class areas are available, weather dependent, to expand offerings while maintaining proper distancing. If you cannot maintain 6 feet of physical distancing during your outside exercise class, a face covering must be worn.

New Cleaning Procedures

Above and beyond Juniper’s regular cleaning standards, new cleaning procedures include:

  • Fitness facilities are cleaned nightly and mid-day on full days.
  • Group Exercise rooms and any used equipment used will be disinfected after each class.
  • The Fitness Center is cleaned between each sessions.
  • Restrooms are cleaned at least twice daily and staff disinfect high touch points throughout the day.
  • Air circulation systems are programmed to circulate 100% outside air during all hours of operations.
  • Patrons are strongly encouraged to sanitize equipment before and after use.
JSFC Outdoor Activity Pool

Facility Closure: Juniper Swim & Fitness Center is temporarily closed under state’s health and safety requirements. View additional information at bendparksandrec.org/covid-19.

Juniper Swim & Fitness Center

800 NE 6th St. Bend, OR 97701

Facility Tour and Information
Facility Fitness & Swim Schedules
Facility Fee and Pass

Image of two older adults at a Functional Fitness Classes for Older Adults

Facility Closure: The Bend Senior Center is closed until further notice due to COVID-19. View additional information at bendparksandrec.org/covid-19.

Bend Senior Center

1600 SE Reed Market Road Bend, OR 97701 (Directions)

Facility Tour and Information
Facility Fitness Schedules
Facility Fee and Pass

Screen Shot 2020-12-08 at 4.08.14 PM

Virtual Fitness Classes

Let’s get moving! As this pandemic continues to limit our daily activities, BPRD would like to invite you to a fitness opportunity available in your home. These online classes are pre-recorded and brought to you using Zoom, a web-hosted video conference application. An instructor attends your class via video, monitors your class and provides feedback. There is a list technology requirements below. See class schedule and classes.

Virtual Fitness Classes Through Insurance?
If you’re a Medicare Advantage pass holder, you are invited to join our virtual fitness classes. There’s no cost to you because of the insurance-reimbursed plan you qualify for and registration is open now. Register here.

How to Make Fitness Reservations

Before starting a reservation, make sure you have your BPRD registration account and password ready to log in. Your account is your email address and the default password is your last name (first letter capitalized) unless you set it up differently. Click here for PDF instructions.

  • On bendparksandrec.org, hover over “fitness & swim” in the top menu, and select your class format, such as: Cardio, Indoor Cycling, Mind & Body, Strength & Conditioning or Fitness Center. This will redirect you to the class format’s webpage and class schedule.

  • On the class schedule, find the fitness class or fitness center session that you would like to reserve. Click that event to open the description, then click “Click here to register.

  • The link will redirect you to the BPRD registration site and show you the upcoming classes for the selected fitness format.
  • Select the “+” (plus symbol) to add any number of classes to your cart. At the bottom of the screen, confirm your class selection and click the “Add To Cart” button. Note: the fees shown are for regular adult patrons. Older adult and student pricing will be applied in the checkout screen.

  • On the next screen, select the member of your household who will take the class.

  • The next screen will display the shopping cart, where you can confirm the selected class and price. Click “Proceed to Checkout” to complete your purchase.

  • On the check out page, complete your reservation by paying for your class or using credits. Click the “Continue” button to finalize your transaction. You can continue reserving additional classes, reviewing programs or logout to end your session.

Current Operations FAQs

Here’s the latest to know about current operations. Whether it’s your first time to the facility or you are frequent visitor, you’re encouraged to check this page regularly for operational changes.

Are locker rooms and showers available?

The South locker rooms are currently open for bathroom use, hand washing and changing. Come ready to swim with your swimsuit on under your clothes.

With showers closed, it is critical that everyone takes a cleansing shower before arriving at the pool. Showering before entering the pools helps ensure clean, clear and safe water conditions.

What kind of face coverings are required?

Yes. All visitors 5 years and older entering Juniper Swim & Fitness Center must wear a face covering.

Face coverings must be worn at all times and in all indoor spaces, including the covered 50-meter, Olympic pool area – except when swimming or if a medical condition or disability prevents a person from wearing a face covering.

Face coverings are required when exercising indoors. While patrons may choose to wear face shields for fitness classes, cloth face coverings are strongly recommended by Oregon Health Authority.

Clear face shields are strongly recommended for water exercise class.

Bring your own mask. A limited supply of disposable masks are available if you forget.

Learn more about OHA face covering requirements online: https://govstatus.egov.com/or-oha-face-coverings

How is physical distancing being maintained?

In accordance with state guidelines, activities are distanced with extra measures to reduce contact with staff and/or other patrons.

BPRD facilities have implemented a number of precautions to maintain social distancing, including:

BPRD Facilities

  • Increased distancing, marked areas and one-way traffic flow.
  • All activity times are offset so that classes don’t arrive or exit at the same time.
  • 100% air-exchange in indoor spaces to circulate air.

Classes:

  • Reduced class sizes through state-mandated occupancy formulas.
  • Additional outdoor classes and sessions and workout spaces.

Water Fitness and Lap Swim:

  • Reserved lap swim lane times.
  • Lap swimming is restricted to one person per lane except when two household members may share a lane.
  • A queuing system is set for people waiting for their lap swim time.
  • Water fitness classes have designated spaces, including buffers between lap swimmers.

Family Swim:

  • Swim groups limited to single-households and max group sizes of 10 visitors. An adult is responsible to maintain distance from other groups.
  • Designated pool deck areas for each group.

What is being done to ensure cleanliness and sanitation?

Juniper receives a thorough cleaning nightly. Restrooms are cleaned at least twice daily and staff are regularly disinfecting high touch points including between groups. Pool chlorine levels are maintained slightly higher than normal as a precaution and chemical checks are conducted more frequently.  Juniper has automated chemical controllers and feed systems that measure and adjust chlorine and pH levels on an ongoing basis.

How would patrons be notified in the event of potential exposures?

What is Juniper’s response if/when a COVID-19 case is confirmed?
If and when Bend Park and Recreation District is contacted by Deschutes County Health Department about a confirmed COVID-19 case,  we work quickly with the Deschutes County Health Department to determine notification needs. We provide them with information related to the suspected or confirmed case, including providing contact information for patrons and employees who may have sustained direct exposure with a confirmed case. This is why registration and check-in is key. It’s possible that if an exposure is deemed “low risk” by the county contact tracer, notification may be done by BPRD out of an abundance of caution and concern for the safety of patrons, staff and volunteers.

What should I expect for notification if I was near a confirmed case?
According to the Center of Disease Control (CDC), risk exposure is contact within 6 feet of individuals for a total of 15 minutes or more. The county public health team’s job is to assess the level of exposure and risk, and to then contact people as appropriate. If they determine that there is a risk to you, please be responsive to contact from Deschutes County Health Department and follow the guidance they provide you. If you are not contacted by the health department, it means they do not believe your contact level warrants further action.

Why reservations?

With advanced reservations, the facility can remain within the capacity limitations required by Oregon Health Authority and maintain a safe and healthy environment. The advanced reservation also saves you a space rather than being turned away or waiting in line for an opening. You can register up to seven days in advance to fit your workout into your schedule. Reservations remain open until 15 minutes prior to an activity for any available openings.

If I’m unable to register online, how can I get help?

Customer service staff are available to assist you by phone at (541) 389-7665 during the operating hours, below. If you can only pay with cash, call customer service staff for assistance.

Customer Service Hours - Phone Only:

Monday - Friday: 8:00 am  - 5:00 pm
Saturday/Sunday: 8:00 am - 3:00 pm
Hours are subject to change without notice

Facility Fee & Passes FAQs

Can I drop-in?

We are happy to accommodate drop-ins if space permits; however, your are strongly encouraged to make a reservation in advance. If you drop-in, allow additional time for staff-assisted registration at the facility. Sorry, there is no self-scan option at this time.

What is the current monthly pass option?

The Frequent User Monthly Pass is a new pass option for unlimited reservations for group exercise classes (both land and water activities), unlimited use of the fitness center, access to recreation swim times and up to 12 lap swim reservations. In addition, pass holders will receive a 50% discount on reservations for additional lap swim reservations above the 12 included with the pass.

What are the fees?

Frequent User Monthly Pass  |  Now Available

Bend Park and Recreation District is pleased to provide a temporary pass option for our frequent users. Other passes remain on hold, but this current pass meets the conditions for the reservation-based system. The monthly pass provides convenience and value for the more frequent user and includes:

  • Unlimited reservations for group exercise classes, both land and water
  • Unlimited use of fitness center
  • Up to 12 lap swim reservations
  • 50% discount on additional lap swim sessions beyond 12
  • Recreation swim session entrance for the pass holder (additional family member: $5 per person)

All passes valid for a month. Due to pandemic conditions and capacity limits, advanced reservations are strongly recommended for lap swim sessions and group exercise classes. Reservations are available 7 days in advance of each class. Drop-in registrations accepted up to the start time for available space.

Frequent User Monthly Pass In-District Out-of-District
Adults(19-59) $69.00 $82.80
Senior (60+)
$59.00 $70.80
Youth (18 & under) $59.00 $70.80

Purchase your initial pass via phone at (541) 389-7665 or in-person at Juniper Swim & Fitness Center. Passes can be renewed online. Prorating applies for partial first month if applicable.

Why can’t I use my regular pass?

Regular passes (monthly, quarterly, annual and 10-visit) are not valid during this modified operation period due to the need to limit capacity and in recognition of the added operational expenses related to meeting OHA guidelines for capacity and cleaning procedures.

All regular facility passes remain on hold until less-restricted operations resume. Passes will be extended for the number of days that were remaining at the time Juniper closed on March 16. In appreciation of passholders loyalty, BPRD will add a bonus extension of 1 week for monthly passes, 3 weeks for quarterly passes, and 6 weeks for annual passes. If you prefer, you may also receive a credit for the prorated value remaining on your regular pass and you can apply this to the temporary reservation fees or toward the current Frequent-User Monthly Pass.

Will Medicare Advantage Plan passes be honored?

Bend Park and Recreation District reinstated the two fitness pass options for Medicare Advantage Plan insurance-reimbursed fitness programs, including Silver & Fit, Silver Sneakers and AARP Renew Active.

  • Option One: No Cost

Eligible programs include access to virtual classes and unlimited access to the fitness center and workout-on-your-own sessions, including Cycle on Your Own and Water Workout on Your Own.

  • Option Two: Low Cost

For $19.00 per month, patrons may upgrade their no-cost pass to gain additional access to up to 12 lap swim visits and unlimited access to all fitness classes, including water fitness classes.

Do passholders need to make advanced reservations?

Yes, you should still reserve your spot. This ensures you have a space and provides contact information in the event that contact tracing by the county health services is necessary. Reservations are available 7 days prior to a session.

Is there a limit on the number of visits with this pass?

The pass provides unlimited reservations for group exercise classes (both land and water activities), unlimited use of the fitness center and up to 12 lap swim reservations. In addition, pass holders will receive a 50% discount on reservations for additional lap swim reservations above the 12 included with the pass.

How do I use my pass to reserve fitness and water exercise classes or fitness center use?

Our online registration system allows use of the pass when making class reservations and for using the fitness center. Make your reservation(s) and when you go to check out, there will be a $0 fee for valid passholder. No need to enter credit card payment or other information.

Is the Frequent User Monthly Pass valid for Recreation Swim sessions?

Yes, the Frequent User Monthly Pass provides access to recreations swim sessions, including family swim and parent-child swim sessions, for the passholder. Additional family members pay $5 per person.

How long are Frequent User Monthly Passes valid?

Passes are valid from the date of purchase until the end of the current month and are non-refundable and non-transferable.  Unused lap swim visits will not carry over.

You must renew your pass before it expires at month’s end to avoid having to create a new pass. Don’t worry! Reminder emails are sent before your pass expires.

Can I renew my monthly pass online?

Yes, after purchasing your Frequent User Monthly Pass by phone or in person at a recreation center, you can renew your pass online for subsequent month. We send reminder emails when the expiration is coming up.  You must renew online before your current pass has expired at month’s end or you will need to contact customer service staff by phone or in person at a recreation facility to renew.

Can I transfer any remaining time on my previous monthly, quarterly or annual pass to the current Frequent User Monthly pass?

We cannot directly transfer the passes as they are very different pass types. We can offer a prorated credit for time remaining on your previous pass and apply it to the new Frequent User Monthly Pass.

Are there couple, family or multiple-month discounts?

We are unable to provide additional discounts at this time due to the high cost of operating under the current restrictions.

Lap Swim FAQs

How do I use my pass to reserve lap swim visits?

Our online system will keep a running tally of the number of lap swim visits included with the Frequent User Monthly Pass. All discounts are automatically applied and are only valid for the passholder. When adding a lap swim to the cart in the online reservation system, if that session is your 12th or less during the month, a 100% discount will automatically be applied.  If the visit is the 13th or higher in that month, a 50% discount will automatically be applied.

Why are lap swim reservations limited in the pass?

Due to COVID-19 operating restrictions, lap swim capacity is reduced with only one swimmer assigned per lane. The good news is that we are providing more lanes hours than ever! With our current system, over 95% of the lane space has been reserved, demonstrating the importance of this activity for many community members.

Will lap swim lanes continue to be limited to 40 minutes?

Yes, and no. At this time, Sunday lap swim sessions are 55 minutes.

Lap swim sessions Monday – Saturday must remain limited to 40 minutes to ensure we serve everyone who wishes to lap swim. We will assess capacity on an ongoing basis and lengthen sessions as soon as we can ensure that we can accommodate all users with longer sessions.

If I can’t make it to my lap swim time or class can I transfer to a different day or get a refund?

Registration for classes cannot be credited, transferred or refunded. We will make exceptions for medical or health-related reasons.

Call (541) 389-7665 as soon as you know you will be unable to attend a registered session.

Family and Recreation Swim FAQs

When can I reserve/register for family or recreation swim?

Bend Park and Recreation District is offering Family Swim and Parent-Child Swim times. All children must be accompanied by a parent or guardian 16 years or older.

  • Family Swim is all ages with an adult
  • Parent-Child Swim is ages 6 and younger with an adult

As a reminder, face coverings are required indoors for all participants 5 years and older while not swimming. Adult supervision in the water is required.

Both swim sessions are 80-minute reservations for the indoor children’s pool. Sessions are limited by size to increase distancing. Reservations are encouraged, as space is limited.

Reservations include designated “on-deck” spaces for up to 10 household members.

Family reservations must be made under one household account. They may be made up to 7 days in advance and remain open until 15 minutes prior to session start time – based on availability.
See schedules and earn more about recreation swim online.

When does registration begin?

Registration is open and ongoing. You can see upcoming classes and ongoing classes on the registration site. You can reserve your classes online or by phone.

Need help? Customer service staff are available by phone at (541) 389-7665 during all operating hours to assist you with the reservation system or answering questions. If you can only pay with cash, please speak to customer service staff via phone for assistance.

What’s changed?

We have worked hard to create a responsible environment for teaching swim lessons with our employee and patron safety top of mind.  Journey 1-5 classes and Level 1 and 2 classes will be taught with a parent or guardian 14 years or older assisting the swim lesson participant in the water.

Where will the instructor be?

Instructors will lead lessons from the pool deck with swim participants in pairs or small groups maintaining distancing from each other in the water.

Who qualifies as a parent/caregiver?

Anyone in the swimmer’s household age 14 or older can act as a swimmer’s caregiver. It is strongly preferred for the same person to provide in-water support for all lessons of the session.

Can other family and friends attend swim lessons as spectators?

No. We will not permit spectators for swim lessons at this time to maintain capacity limits.

Is there a place for personal belongings during swim lessons?

Each participant will have one designated space on deck for their belongings while in class.

Are face coverings required?

Yes. All visitors 5 years and older entering Juniper Swim & Fitness Center must wear a face covering.

Face coverings must be worn at all times and in all indoor spaces, including the indoor pools and covered 50-meter, Olympic pool area – except when swimming or if a medical condition or disability prevents a person from wearing a face covering.

Face coverings are even required when exercising indoors. While patrons may choose to wear face shields for fitness classes, cloth face coverings are strongly recommended by Oregon Health Authority.

Clear face shields are strongly recommended for water exercise class.

Please bring your own mask. We have a limited supply of disposable masks available if you forget.

When should I arrive for swim lessons?

Please line up outside no earlier than 10 minutes prior to your class time. If you arrive earlier, wait in your vehicle or in the park. You will be admitted into the building approximately 10 minutes before the start of your class.  The greeter will ask health screening questions.

What health screening questions will be asked?

Participants will be asked to acknowledge that no one in your household has been exposed to COVID-19 in the past 14 days. In addition, participants will be asked to acknowledge that no one in your household has recently been ill with any of the following:

  • Fever or chills
  • New cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

What is being done to ensure cleanliness and sanitation?

Juniper has been deep cleaned and disinfected before reopening and a thorough cleaning is completed nightly. Restrooms are cleaned at least twice daily and staff are repeatedly disinfecting high touch points including between lap swim and water exercise groups. Pool chlorine levels are maintained slightly higher than normal as a precaution and chemical checks are conducted more frequently.  Juniper has automated chemical controllers and feed systems that measure and adjust chlorine and pH levels on an ongoing basis.

What is the cancellation/refunds policy?

If you do not plan to have your child attend swim lessons, please contact us immediately to cancel so that those on waiting lists can be notified of openings. We are not able to accommodate makeup lessons.

A full credit or refund will be granted if cancelled 7 or more days prior to the first of the session. Credits only will be provided if notified 3-6 days in advance. No credit or refunds will be issued when notified less than 3 days from the start of the program. Fees are not refunded/prorated for missed days unless due to health reasons.

Are there any family swim lessons or adult swim lessons?

Family lessons are available in semi-private/private options, which are available in the registration online system. At this time, the small group swim lessons offered are for youth from infant to 12 years old.

If I’m unable to register online how can I get help?

Customer service staff are available by phone at (541) 389-7665 during all operating hours to assist you with the reservation system or answering questions. If you can only pay with cash, please speak to customer service staff via phone for assistance.

The following programs are on hold during the pandemic:

  • Adult swim programs
  • ‘Baby & Me,’ pre-natal and post-natal classes
  • Drop-In Childcare at fitness facilities
  • Events and workshops
  • Fit kids classes
  • Individualized water fitness classes
  • Personal training

Unavailable Features:

  • Indoor showers
  • Lockers
  • Sauna
  • Steam room

Customer Service Hours and Contact Information:

Questions? Contact:

Customer Service Hours - Phone Only:

Monday - Friday: 8:00 am  - 5:00 pm
Saturday/Sunday: 8:00 am - 3:00 pm
Hours are subject to change without notice