Public Health Advisory

Statewide two-week freeze for Nov. 18 – Dec. 2:
Parks and trails remain open.
Juniper Swim & Fitness Center and Bend Senior Center: Temporarily closed.
The Pavilion: No public skating; registered programs only.
The Art Station: Open for childcare only.
Other facilities/offices closed.
Most recreation programs canceled. Childcare and virtual classes continue.

COVID-19 Operations & Requirements:
Learn more about current operations.

  • Play at Home
  • Playbook
  • News
  • Jobs
  • Register
Temporarily Closed for the Statewide Freeze: Nov. 18 - Dec. 2

Fitness/swim reservations are on hold and activities canceled.

Virtual fitness classes are available.

Please check back for updates.

Learn more about current BPRD operations.

Welcome back to Juniper Swim & Fitness Center!

Let’s get moving! A modified schedule of many popular swim sessions and group exercise classes is available. All activities, except for Fitness Center use, require advanced reservations to participate. Sessions may be reserved up to seven days in advance. Registration remains open until 15 minutes before the scheduled activity for any available openings.

See FAQs below for more information.

Now Offering: The Fitness Center, FIT studio, group exercise rooms and outdoor exercise spaces are open. Lap swim, family swim, swim lessons, limited hot tub times, workout on your own water and water exercise classes are available. Limited, private changing rooms are available.

Not Available: Child care, indoor showers, lockers, personal training, sauna and steam room.

How to Park & Enter

Monday – Saturday Sessions:

Fitness Center, Cycling and Group Exercises:
Attendees must enter through South Entrance and may park in lot accessed via NE Franklin Ave/NE 7th St.

Mind & Body:
Attendees must enter through North Entrance and may park in lot accessed via NE Hawthorne Ave/NE 6th St.

Sunday Sessions:

All Sunday Sessions:
Attendees must enter through South Entrance and may park in lot accessed via NE Franklin Ave/NE 7th St.

Juniper Swim & Fitness Center is temporarily closed Nov. 18 - Dec. 2

Mon - Thur: Closed
Fri: Closed
Sat: Closed
Sun: Closed.
Hours may be adjusted depending on use.

Customer Service Hours and Contact Information

Customer Service Hours:

Monday - Friday: 8:00 am  - 5:00 pm
Saturday/Sunday: Closed

Questions? Contact:

Schedules

Click on the buttons below to view detailed class, lap swim and fitness center schedules.

Facility Changes

Face Coverings

All visitors 5 years and older entering Juniper Swim & Fitness Center must wear a face covering. The face covering must be worn at all times and in all indoor spaces, including the covered 50-meter, Olympic pool area – except when swimming or if a medical condition or disability prevents a person from wearing a face covering.

Face coverings are required when exercising indoors. While patrons may choose to wear face shields for fitness classes, cloth face coverings are strongly recommended by Oregon Health Authority. Clear face shields are strongly recommended for water exercise class.

Fitness Center

Fitness Center sessions are available in 80-minute increments throughout the day with a 10-minute cleaning/preparation transition time between sessions. Group exercise class schedules are be posted for individual class registration.

If you have registered for a class/lap swim/workout on your own session, you are welcome to use the Fitness Center before or after your scheduled activity at no additional fee if space is available. The Fitness Center is open during all hours except for a midday cleaning closure from 2:00 – 3:00 p.m.

Use of the Fitness Center is available via drop-in or reservations. A few details to know:

  • Advanced reservation is encouraged to ensure your space at a preferred time; however, drop-in use will be accommodated if space is available.
  • Credit or debit cards are preferred forms of payment for drop-in fee; however, cash will be accepted.

Group Exercise Rooms

All spaces have been evaluated to determine their occupancy while comfortably maintaining adequate physical distancing. Fitness Center equipment has been rearranged to provide adequate spacing. Fitness equipment has been spaced to exceed physical distancing standards with weights  moved to the Fit Studio and Cardio machines have been spaced out and will be rotated in and out of service. Group exercise rooms have floor markings to designate individual spaces. One-way traffic flow patterns have been established to minimize congestion and close contact.

Outdoor Fitness Classes

In addition to modified indoor spaces, three outdoor fitness class areas have been added to the facility to expand offerings while maintaining proper distancing. If you cannot maintain 6 feet of physical distancing during your outside exercise class, a face covering must be worn.

New Cleaning Procedures

Above and beyond Juniper’s regular cleaning standards, new cleaning procedures include:

  • Juniper has been deep cleaned and disinfected during the facility closure. A thorough cleaning will be completed nightly.
  • On longer days, a mid-day cleaning is completed.
  • Restrooms will be cleaned at least twice daily and staff will disinfect high touch points throughout the day.
  • Group Exercise rooms and any equipment used will be disinfected after each class.
  • The Fitness Center will be cleaned between each 80-minute session.
  • Air circulation systems have been re-programmed to circulate 100% outside air during all hours of operations.
  • Patrons will be strongly encouraged to wipe down equipment before and after each use.

Class and Fitness Center Reservation Pricing

A per-visit fee will be charged at the time of registration to reserve your spot. These fees are lower than our regular drop-in rates and similar to the 10-visit pass rate. Payment is non-refundable. A credit will be provided if a reservation is cancelled in advance due to a health condition.


Fitness Center & Lap Swim In-District Out-of-District
Adult $6.00 $7.20
Senior (60+) & Youth (13-18) $5.00 $6.00
Group Exercise Classes
(Including Water Fitness)
In-District Out-of-District
Adult $7.00 $8.40
Senior (60+) & Youth (13-18) $6.00 $7.20
Family Swim In-District Out-of-District
Adult & Senior (60+) $5.00 $6.00
Youth (0-18) $5.00 $6.00

A per-visit fee will be charged at the time of registration to reserve your spot. These fees are lower than our regular drop-in rates and similar to the 10-visit pass rate. Payment is non-refundable. A credit will be provided if a reservation is cancelled in advance due to a health condition.


Frequent User Monthly Pass  |  Now Available

Bend Park and Recreation District is pleased to provide a temporary pass option for our frequent users. Other passes remain on hold, but this new pass meets current conditions for the reservation-based system. The monthly pass provides convenience and value for the more frequent user and includes:

  • Unlimited reservations for group exercise classes, both land and water
  • Unlimited use of fitness center
  • Up to 12 lap swim reservations
  • 50% discount on additional lap swim visits beyond 12
  • Recreation swim session entrance for the pass holder (additional family member: $5 per person)
All passes valid for a month. Due to pandemic conditions and capacity limits, advanced reservations are strongly recommended for lap swim sessions and group exercise classes. Reservations are available one week in advance on a rolling basis. Drop-in registrations accepted up to the start time for available space.


Frequent User Monthly Pass In-District Out-of-District
Adults(19-59) $69.00 $82.80
Senior (60+) & Youth (13-18) $59.00 $70.80
Youth (18 & under) $59.00 $70.80

Purchase your initial pass via phone at (541) 389-7665 or in-person at Juniper Swim & Fitness Center. Passes can be renewed online. Prorating applies for partial first month if applicable.

Fitness through health plans? Ask us how!

Juniper Swim & Fitness Center amenities, including pool-based, indoor and outdoor classes, qualify for no-cost and low-cost programs from participating health plans. If your program doesn't participate, the district also created a Frequent User Monthly Pass for consideration. Bend Park and Recreation District will reinstate the two fitness pass options for insurance-reimbursed fitness programs, including:
  • Silver & Fit
  • Silver Sneakers
  • AARP Renew Active

Option One: No Cost
Eligible programs will include unlimited access to the fitness center and workout-on-your-own sessions, including Cycle on Your Own and Water Workout on Your Own. Virtual fitness classes coming soon too!

Option Two: Low Cost
For $19 per month, patrons may upgrade their no-cost pass to gain additional access to up to 12 lap swim visits per month and unlimited access to all fitness classes, including water classes.

Getting Started:

If you are interested in learning if you are eligible for an insurance-reimbursed fitness pass, please contact your health insurance provider. Fitness program options listed above are included in select Medicare Advantage health plans.

If you are eligible:

  • Ask your insurance provider for your eligibility number.
  • Get an enrollment form online at: www.bendparksandrec.org/medicareform or at the front desk at Juniper Swim and Fitness Center.
  • Complete and return your form to BPRD customer service for processing.
  • Fitness passes are generally approved within one to two days.

Questions? Contact customer service by email, info@bendparksandrec.org, phone, at (541) 389-7275. Customer service hours are listed below.


Customer Service Hours:

Monday - Friday: 8:00 am  - 5:00 pm
Saturday/Sunday: Closed

Frequently Asked Questions

Are locker rooms and showers available?

The South locker rooms are currently open for bathroom use, hand washing and changing. Come ready to swim with your swimsuit on under your clothes.

With showers closed, it is critical that everyone takes a cleansing shower before arriving at the pool. Showering before entering the pools helps ensure clean, clear and safe water conditions.

Are face coverings required?

All visitors 5 years and older entering Juniper Swim & Fitness Center must wear a face covering.

The face covering must be worn at all times and in all indoor spaces, including the covered 50-meter, Olympic pool area – except when swimming or if a medical condition or disability prevents a person from wearing a face covering.

Face coverings are required when exercising indoors. While patrons may choose to wear face shields for fitness classes, cloth face coverings are strongly recommended by Oregon Health Authority.

Clear face shields are strongly recommended for water exercise class.

Please bring your own mask! We have a limited supply of disposable masks available if you forget.

What kind of face coverings are permitted?

All visitors 5 years and older entering Juniper Swim & Fitness Center must wear a face covering.

Based on new Oregon Health Authority (OHA) guidance, face shields are no longer sold at BPRD facilities and BPRD staff are required to wear face coverings exclusively.

While patrons may choose to wear face shields for fitness classes, double-layered cloth face coverings are strongly recommended by OHA. Face shields are still recommended while in the pool for water fitness

Learn more about OHA face covering requirements online: https://govstatus.egov.com/or-oha-face-coverings

How is physical distancing being maintained?

In accordance with state guidelines, pool activities are distanced with extra measures to reduce contact with staff and/or other patrons. Lap swimming is restricted to one person per lane except when two household members may share a lane. We have set up a queuing system for people waiting for their reserved lap swim lane time to ensure physical distancing. Water fitness classes ensure physical distancing through designated spaces, including buffers between lap swimmers. Family swim is limited to a number of households and an adult is responsible to maintain distance from other household units.

BPRD facilities have implemented a number of precautions to maintain social distancing, included:

BPRD Facilities

  • Face coverings are required and health screenings are required for all activities/sessions.
  • Enhanced cleaning procedures include a mid-day and end-of-day deep cleanings and cleaning sessions after each reservation/session.
  • Increased distancing, marked waiting areas and one-way building flow.
  • All activity times are offset to ensure that no two classes arrive or exit at the same time.
  • 100% air-exchange in indoor spaces to circulate air.

Classes:

  • Reduced class sizes through state-mandated occupancy formulas.
  • Additional outdoor classes and sessions and workout spaces.

Water Fitness and Lap Swim:

  • Reserved lap swim lane time to ensure physical distancing.
  • Water fitness classes ensure physical distancing through designated spaces, including buffers between lap swimmers.

Family Swim:

  • Swim groups limited to single-households and max group sizes of 10 visitors.
  • Designated pool deck areas for each reservation.
    Please do your part to help us ensure the safety of all patrons.

What is being done to ensure cleanliness and sanitation?

Juniper has been deep cleaned and disinfected before reopening and a thorough cleaning is completed nightly. Restrooms are cleaned at least twice daily and staff are repeatedly disinfecting high touch points including between lap swim and water exercise groups. Pool chlorine levels are maintained slightly higher than normal as a precaution and chemical checks are conducted more frequently.  Juniper has automated chemical controllers and feed systems that measure and adjust chlorine and pH levels on an ongoing basis.

How would patrons be notified in the event of potential exposures?

What is Juniper’s response if/when a COVID-19 case is confirmed?
If and when Bend Park and Recreation District is contacted by Deschutes County Health Department about a confirmed COVID-19 case,  we work quickly with the Deschutes County Health Department to determine notification needs. We provide them with information related to the suspected or confirmed case, including providing contact information for patrons and employees who may have sustained direct exposure with a confirmed case. This is why registration and check in is key. It’s possible that if an exposure is deemed “low risk” by the county contact tracer, notification may be done by BPRD out of an abundance of caution and concern for the safety of patrons, staff and volunteers.

What should I expect for notification if I was near a confirmed case?
According to the Center of Disease Control (CDC), risk exposure is contact within 6 feet of individuals for a   total of 15 minutes or more. The county public health team’s job is to assess the level of exposure and risk, and to then contact people as appropriate. If they determine that there is a risk to you, please be responsive to contact from Deschutes County Health Department and follow the guidance they provide you. If you are not contacted by the health department, it means they do not believe your contact level warrants further action.

Why advance reservations?

With advanced reservations, we can ensure that we remain within the capacity limitations required by Oregon Health Authority and maintain a safe and healthy environment. The advanced registration also saves you a space rather than being turned away or waiting in line for an opening. You can register up to seven days in advance to help make it easy to fit your workout into your schedule or routine. Reservations remain open until 15 minutes before the scheduled activity for any available openings.

If I’m unable to register online how can I get help?

Customer service staff are available by phone at (541) 389-7665 during the operating hours, listed below, to assist you with the reservation system or answering questions. If you can only pay with cash, please speak to customer service staff via phone for assistance.

Customer Service Hours:

Monday - Friday: 8:00 am  - 5:00 pm
Saturday/Sunday: Closed

When can I reserve/register for family or recreation swim?

Bend Park and Recreation District is offering Family Swim and Parent-Child Swim times. All children must be accompanied by a parent or guardian 16 years or older.

  • Family Swim is all ages with an adult
  • Parent-Child Swim is ages 6 and younger with an adult

As a reminder, face coverings are required indoors for all participants 5 years and older while not swimming. Adult supervision in the water is required.

Both swim sessions are 80-minute reservations for the indoor children’s pool. Sessions are limited by size to increase distancing. Reservations are encouraged, as space is limited.

Reservations include designated “on-deck” spaces for up to 10 household members.

Family reservations must be made under one household account. They may be made up to 7 days in advance and remain open until 15 minutes prior to session start time – based on availability.
See schedules and earn more about recreation swim online.

If I can’t make it to my lap swim time or class can I transfer to a different day or get a refund?

Registration for classes cannot be credited, transferred or refunded. We will make exceptions for medical or health-related reasons.

Call (541) 389-7665 as soon as you know you will be unable to attend a registered session.

Facility Fee & Passes FAQs

What is the new pass option?

The Frequent User Monthly Pass is a new pass option for unlimited reservations for group exercise classes (both land and water activities), unlimited use of the fitness center, access to recreation swim times and up to 12 lap swim reservations. In addition, pass holders will receive a 50% discount on reservations for additional lap swim reservations above the 12 included with the pass.

What are the monthly fees?

Frequent User Monthly Pass  |  Now Available

Bend Park and Recreation District is pleased to provide a temporary pass option for our frequent users. Other passes remain on hold, but this new pass meets current conditions for the reservation-based system. The monthly pass provides convenience and value for the more frequent user and includes:

  • Unlimited reservations for group exercise classes, both land and water
  • Unlimited use of fitness center
  • Up to 12 lap swim reservations
  • 50% discount on additional lap swim visits beyond 12
  • Recreation swim session entrance for the pass holder (additional family member: $5 per person)

All passes valid for a month. Due to pandemic conditions and capacity limits, advanced reservations are strongly recommended for lap swim sessions and group exercise classes. Reservations are available one week in advance on a rolling basis. Drop-in registrations accepted up to the start time for available space.

Frequent User Monthly Pass In-District Out-of-District
Adults(19-59) $69.00 $82.80
Senior (60+)
& Youth (13-18)
$59.00 $70.80
Youth (18 & under) $59.00 $70.80

Purchase your initial pass via phone at (541) 389-7665 or in-person at Juniper Swim & Fitness Center. Passes can be renewed online. Prorating applies for partial first month if applicable.

Why can’t I use my regular pass?

Regular passes (monthly, quarterly, annual and 10-visit) are not valid during this modified operation period due to the need to limit capacity and in recognition of the added operational expenses related to meeting OHA guidelines for capacity and cleaning procedures.

All regular facility passes remain on hold until less restricted operations resume. Passes will be extended for the number of days that were remaining at the time JSFC closed on March 16. In appreciation of passholders loyalty, BPRD will add a bonus extension of 1 week for monthly passes, 3 weeks for quarterly passes, and 6 weeks for annual passes. If you prefer, we can also issue a credit for the prorated value remaining on your current pass and you can apply this to the temporary per visit registration fees or toward the new Frequent-User Monthly Pass.

Will Medicare Advantage Plan passes be honored?

Bend Park and Recreation District reinstated the two fitness pass options for Medicare Advantage Plan insurance-reimbursed fitness programs, including: Silver & Fit, Silver Sneakers and AARP Renew Active

  • Option One: No Cost

Eligible programs will include access to virtual classes and unlimited access to the fitness center and workout-on-your-own sessions, including Cycle on Your Own and Water Workout on Your Own.

  • >Option Two: Low Cost

For $19 per month, patrons may upgrade their no-cost pass to gain additional access to up to 12 lap swim visits and unlimited access to all fitness classes, including water classes.

When are Frequent User Monthly Passes available?

Passes are currently available. They can be purchased by phone or in-person at JSFC. When visiting JSFC, please remember to wear a face covering.

Do Frequent User Monthly passholders need to make advanced reservations?

Yes, you should still register to reserve your spot. This ensures you have a space and provides contact information in the event that contact tracing by the county health services is necessary. Reservations are available on a rolling basis one week in advance.

Can I drop-in?

We are happy to accommodate drop-ins if space permits; however, we strongly encourage you to make a reservation in advance. If you choose to drop-in, please allow additional time for staff-assisted registration at the facility for the activity. Sorry, there is not drop-in, self-scan option at this time.

Is there a limit on the number of visits with this pass?

The pass provides unlimited reservations for group exercise classes (both land and water activities), unlimited use of the fitness center and up to 12 lap swim reservations. In addition, pass holders will receive a 50% discount on reservations for additional lap swim reservations above the 12 included with the pass.

How do I use my pass to reserve lap swim visits?

Our online system will keep a running tally of the number of lap swim visits included with the Frequent User Monthly Pass. All discounts are automatically applied and are only valid for the passholder. When adding a lap swim to the cart in the online reservation system, if that session is your 12th or less during the month, a 100% discount will automatically be applied.  If the visit is the 13th or higher in that month, a 50% discount will automatically be applied.

How do I use my pass to reserve fitness and water exercise classes or fitness center use?

Our online registration system allows use of the pass when making class reservations and for using the fitness center. Make your reservation(s) and when you go to check out, there will be a $0 fee for valid passholder. No need to enter credit card payment or other information.

Why are lap swim reservations limited in the pass?

Due to COVID-19 operating restrictions, lap swim capacity is reduced with only one swimmer assigned per lane. The good news is that we are providing more lanes hours than ever! With our current system, over 95% of the lane space has been reserved, demonstrating the importance of this activity for many community members.

Will lap swim lanes continue to be limited to 40 minutes?

Yes, and no. At this time, Sunday lap swim sessions are 55 minutes.

Lap swim sessions Monday – Saturday must remain limited to 40 minutes to ensure we serve everyone who wishes to lap swim. We will assess capacity on an ongoing basis and lengthen sessions as soon as we can ensure that we can accommodate all users with longer sessions.

Is the Frequent User Monthly Pass valid for Recreation Swim sessions?

Yes, the Frequent User Monthly Pass provides access to recreations swim sessions, including family swim and parent-child swim sessions, for the passholder. Additional family members pay $5 per person.

How long are Frequent User Monthly Passes valid?

Passes are valid from the date of purchase until the end of the current month and are non-refundable and non-transferable.  Unused lap swim visits will not carry over.

You must renew your pass monthly and before it expires to avoid having to create a new pass. Don’t worry! Reminder emails are sent before the pass expires.

After the first monthly pass, can I renew online?

Yes, after purchasing your Frequent User Monthly Pass by phone or in person at JSFC, you can renew your pass online for subsequent month periods. We send reminder emails when the expiration is coming up.  You must renew online before your current pass has expired or you will need to contact customer service staff by phone or in person at JSFC.

Can I transfer any remaining time on my previous monthly, quarterly or annual pass to the new Frequent User Monthly pass?

We cannot directly transfer the passes as they are very different pass types. We can offer a prorated credit for time remaining on your previous pass and apply it to the new Frequent User Monthly Pass.

Are there couple, family or multiple month discounts?

We are unable to provide additional discounts at this time due to the high cost of operating under the current restriction