Public Health Advisory

Modified operations due to COVID-19:
Parks and trails open with temporary use and distancing rules.
Basketball courts closed | Playgrounds open

Juniper Swim & Fitness Center: Fitness and lap swim open
Summer registration open and programs underway

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Family Swim Available July 10

Family swim will reopen on Friday, July 10, with 80-minute reservations for the outdoor activity pool or indoor children’s pool. Reservations will open Tuesday, July 7 at noon. Reservations include designated “on-deck” spaces for up to 10 household members. All children must be accompanied by a parent or guardian 16 years or older. See details.

Welcome back to Juniper Swim & Fitness Center!

The Fitness Center, FIT studio, group exercise rooms and outdoor exercise spaces are open. A modified schedule of many popular group exercise classes is provided. All activities, except for Fitness Center use, require advanced reservations to participate. Sessions may be reserved up to seven days in advance. Registration remains open until 15 minutes before the scheduled activity for any available openings.

See FAQs below for more information.

Now Open: The Fitness Center, FIT studio, group exercise rooms and outdoor exercise spaces are open. Indoor and outdoor lap swim, limited hot tub times, workout on your own water and water exercise classes are available.

Coming Soon: Family swim returns Friday, July 10 – reservations open Tuesday, July 7 at 12:00 pm. Indoor pool rentals begin on Monday, July 13.

Not Available: child care, indoor showers, lockers, changing rooms, swim lessons, personal training, sauna and steam room.

Juniper Modified Facility Hours

Mon - Thur: 5:30 a.m. - 6:30 p.m.
Fri: 6:00 a.m. - 4:00 p.m.
Sat: 7:30 a.m. – 4:00 p.m.
Sun: Closed
Hours may be adjusted depending on use.

Facility Reservation Calendars

Fitness Center, cycle on your own and hot tub visits now included with reservations

We know the new reservation system is an adjustment from your regular facility experience. Too add more value to your visit, patrons with class/lap swim/workout on your own reservations may now use the hot tub, ‘Cycle on Your Own’ or visit the Fitness Center before or after their reservation for no additional charge.

Hot tub sessions are 15 minutes long. ‘Cycle on Your Own’ and Fitness Center visitations use them same time slots as reservations. Both are subject to space availability and occupancy restrictions. See customer service for details.

About Classes

  • Fitness classes and activities require advanced reservation.
  • You may reserve a class up to 7 days in advance.
  • Reservations remain open until 15 minutes prior to session start time – based on availability.
  • You may arrive to class up to 10 minutes early.
  • Fitness Center sessions are 80 minutes long.
  • Spaces are cleaned after each session, with two deep cleanings daily.
  • Come ready to work out – showers not available.
  • Limit personal belongings – lockers/ storage not available.
  • Expect to depart promptly afterward. No lobby seating or common areas available.
  • Bring your own towel, mat and filled water bottle.
  • Bottle fill stations available, but water fountains and for-purchase beverages not available.
  • If you like, bring a block and strap for yoga.

How to Park & Enter

Outdoor pools and classes, Cycling and Group Exercises:
Attendees must enter through South Entrance or South Pool Pad Gate. They may park in lot accessed via NE Franklin Ave/NE 7th St.

Indoor pools and Mind & Body:
Attendees must enter through North Entrance and may park in lot accessed via NE Hawthorne Ave/NE 6th St.

Customer Service Hours and Contact Information

Contact Customer Service:
Should you need to contact the BPRD Customer Service team, they are available:

Monday - Thursday: 5:30 am  - 6:30 pm
Friday: 6:00 am - 4:00 pm
Saturday: 7:30 am - 4:00 pm
Sunday: Closed

Questions? Contact:

How to Make Fitness Reservations

Before starting a reservation, make sure you have your BPRD registration account and password ready to log in. Your account is your email address and the default password is your last name (first letter capitalized) unless you set it up differently.

  • On bendparksandrec.org, hover over “fitness & swim” in the top menu, and select your class format, such as: Cardio, Indoor Cycling, Mind & Body, Strength & Conditioning or Fitness Center. This will redirect you to the class format’s webpage and class schedule.

  • On the class schedule, find the fitness class or fitness center session that you would like to reserve. Click that event to open the description, then click “Click here to register.

  • The link will redirect you to the BPRD registration site and show you the upcoming classes for the selected fitness format.
  • Select the “+” (plus symbol) to add any number of classes to your cart. At the bottom of the screen, confirm your class selection and click the “Add To Cart” button. Note: the fees shown are for regular adult patrons. Older adult and student pricing will be applied in the checkout screen.

  • On the next screen, select the member of your household who will take the class.

  • The next screen will display the shopping cart, where you can confirm the selected class and price. Click “Proceed to Checkout” to complete your purchase.

  • On the check out page, you will complete your reservation by paying for your class or using credits. Click the “Continue” button to finalize your transaction. You can continue reserving additional classes, reviewing programs or logout to end your session.

Frequently Asked Questions

What is the cost?

A per-visit fee will be charged at the time of registration to reserve your spot. These fees are lower than our regular drop-in rates and similar to the 10-visit pass rate. Payment is non-refundable.  A credit will be provided if cancelled in advance due to a health condition.

Fitness Center & Lap Swim In-District Out-of-District
Adult $6.00 $7.20
Senior (60+)
& Youth (13-18)
$5.00 $6.00
Group Exercise Classes
(Including Water Fitness)
In-District Out-of-District
Adult $7.00 $8.40
Senior (60+)
& Youth (13-18)
$6.00 $7.20
Family Swim In-District Out-of-District
Adult & Senior (60+) $5.00 $6.00
Youth (0-18) $5.00 $6.00

When can I reserve/register for family or recreation swim?

Family swim will reopen on Friday, July 10, with 80-minute reservations for the outdoor activity pool or indoor children’s pool. Reservations will open Tuesday, July 7 at noon.

Reservations include designated “on-deck” spaces for up to 10 household members. All children must be accompanied by a parent or guardian 16 years or older.

Family reservations must be made under one household account. They may be made up to 7 days in advance and remain open until 15 minutes prior to session start time – based on availability.

What about my facility pass?

Passes (monthly, quarterly, annual and 10-visit) will not be valid during the initial reopening period due to the need to limit capacity. We also know we cannot provide the full value of passes due to limitations in facilities, hours and classes.

All facility passes remain on hold until less restricted operations resume.  Passes will be extended for the number of days that were remaining at the time JSFC closed on March 16. In appreciation of passholders loyalty, we will add a bonus extension of 1 week for monthly passes, 3 weeks for quarterly passes, and 6 weeks for annual passes. If you prefer, we can also issue a credit for the prorated value remaining on your current pass and you can apply this to the temporary per visit registration fees.

Are locker rooms and showers available?

Locker rooms are not available at this time except for bathroom use and hand washing, but you need a face covering to enter the building. Come ready to swim with your swimsuit on under your clothes. Also, be prepared to leave without changing clothes. With showers closed, it is critical that everyone takes a cleansing shower before arriving at the pool.  Showering before entering the pools helps ensure clean, clear and safe water conditions.

Outdoor showers coming soon! In July, Juniper will open two outdoor showers located outside the new restroom building located next to the Outdoor Activity Pool. These showers are available for people who were unable to take a cleansing shower before arriving or who need to rinse off after swimming.

How is physical distancing being maintained?

In accordance with state guidelines, pool activities are distanced with extra measures to reduce contact with staff and/or other patrons. Lap swimming is restricted to one person per lane except when two household members may share a lane. We have set up a queuing system for people waiting for their reserved lap swim lane time to ensure physical distancing.  Water fitness classes ensure physical distancing through designated spaces, including buffers between lap swimmers. Family swim is limited to a number of households and an adult is responsible to maintain distance from other household units.

BPRD facilities have implemented a number of precautions to maintain social distancing, included:

BPRD Facilities

  • Face coverings are required to enter the building and health screenings are required for all activities/sessions.
  • Enhanced cleaning procedures include a mid-day and end-of-day deep cleanings and cleaning sessions after each reservation/session.
  • Increased distancing, marked waiting areas and one-way building flow.
  • All activity times are offset to ensure that no two classes arrive or exit at the same time.
  • 100% air-exchange in indoor spaces to circulate air.

Classes:

  • Reduced class sizes through state-mandated occupancy formulas.
  • Additional outdoor classes and sessions and workout spaces.

Water Fitness and Lap Swim:

  • Reserved lap swim lane time to ensure physical distancing.
  • Water fitness classes ensure physical distancing through designated spaces, including buffers between lap swimmers.

Family Swim:

  • Swim groups limited to single-households and max group sizes of 10 visitors.
  • Designated pool deck areas for each reservation.
  • Outdoor family swim areas.

Please do your part to helps us ensure the safety of all patrons.

How would patrons be notified in the event of potential exposures?

What is Juniper’s response if/when a COVID-19 case is confirmed?

If and when Bend Park and Recreation District experiences a COVID-19 case or potential case we work quickly with the Deschutes County Health Department. We provide them with information related to the suspected or confirmed case, including providing contact information for patrons and employees who may have sustained direct exposure with a confirmed case. This is why registration and check in is key.
What should I expect for notification if I was near a confirmed case?

According to the Center of Disease Control (CDC), risk exposure is contact within 6 feet of individuals for a duration of 15 minutes or more. The county public health team’s job is to assess the level of exposure and risk, and to then contact people as appropriate. If they determine that there is a risk to you, please be responsive to contact from Deschutes County Health Department and follow the guidance they provide you. If you are not contacted by the health department, it means they do not believe your contact level warrants further action.

Are face coverings required?

As of July 1, all participants and visitors 12 years and older entering Juniper Swim & Fitness Center indoor areas must wear a face covering.

The face covering must be worn at all times and in all indoor spaces, except when doing strenuous physical exercise (i.e. swimming, fitness class, weight room use, etc.) or if a medical condition or disability prevents a person from wearing a face covering. Participants and visitors to the outdoor pool and surrounding outdoor spaces are not required to wear a face covering.

To state it another way, you will need to wear a face covering to and from a registered activity and when using a restroom, and you have the option of removing the face covering when exercising.

Please bring your own mask! We have a limited supply of disposable masks available if you forget.

What is being done to ensure cleanliness and sanitation?

Juniper has been deep cleaned and disinfected before reopening and a thorough cleaning is completed nightly. Restrooms are cleaned at least twice daily and staff are repeatedly disinfecting high touch points including between lap swim and water exercise groups. Pool chlorine levels are maintained slightly higher than normal as a precaution and chemical checks are conducted more frequently.  Juniper has automated chemical controllers and feed systems that measure and adjust chlorine and pH levels on an ongoing basis.

Why advance reservations?

With advanced reservations, we can ensure that we remain within the capacity limitations required by Oregon Health Authority and maintain a safe and healthy environment. The advanced registration also saves you a space rather than being turned away or waiting in line for an opening. You can register up to seven days in advance to help make it easy to fit your workout into your schedule or routine. Reservations remain open until 15 minutes before the scheduled activity for any available openings.

If I’m unable to register online how can I get help?

Customer service staff are available by phone at (541) 389-7665 during all operating hours to assist you with the reservation system or answering questions. If you can only pay with cash, please speak to customer service staff via phone for assistance.

If I can’t make it to my lap swim time or class can I transfer to a different day or get a refund?

Registration for classes cannot be credited, transferred or refunded. We will make exceptions for medical or health-related reasons. Call (541) 389-7665 as soon as you know you will be unable to attend a registered session.

Will my class be taught by my favorite instructor?

We are unable to bring back all classes and instructors at one time. In developing our initial schedule of classes, we considered past attendance trends, variety of formats, and facility and instructor availability. We’re excited to welcome back many classes and employees and look forward expanding as condition and participation allows. In the meantime, it’s a great chance to try a new class or instructor.

How you are conducting health screenings?

While we are not conducting temperature checks, we ask all patrons entering the facility to acknowledge that they have not experienced any of the following:

  • Have you had a new or worsening cough?
  • Have you had a fever?
  • Have you had shortness of breath?
  • Have you been in close contact with anyone with these symptoms or anyone who has been diagnosed with COVID-19 in the past 10 days?If any of these conditions apply, you will need to wait to return to the facility until all symptoms, including fever have been resolved for at least 72 hours without medication, or at least 14 days after contact with a person with a cough, fever or diagnosed with COVID-19. Do your part to ensure the health and safety of you, others and the community and stay home if you are sick or been exposed to someone who is sick.

Fitness Center

Fitness center sessions will be available in 80-minute increments throughout the day with a 10-minute cleaning/preparation transition time between sessions. Group exercise class schedules will be posted for individual class registration.

Group Exercise Rooms

All spaces have been evaluated to determine their occupancy while comfortably maintaining adequate physical distancing. Fitness Center equipment has been rearranged to provide adequate spacing. Fitness equipment has been spaced to exceed physical distancing standards with weights  moved to the Fit Studio and Cardio machines have been spaced out and will be rotated in and out of service. Group exercise rooms have floor markings to designate individual spaces. One-way traffic flow patterns have been established to minimize congestion and close contact.

Outdoor Fitness Classes

In addition to modified indoor spaces, 3 outdoor fitness class areas have been added to the facility to expand offerings while maintaining proper distancing.

New Cleaning Procedures

Above and beyond Juniper’s regular cleaning standards, new cleaning procedures include:

  • Juniper has been deep cleaned and disinfected during the facility closure. A thorough cleaning will be completed nightly.
  • On longer days, a mid-day cleaning is completed.
  • Restrooms will be cleaned at least twice daily and staff will disinfect high touch points throughout the day.
  • Group Exercise rooms and any equipment used will be disinfected after each class.
  • The Fitness Center will be cleaned between each 80-minute session.
  • Air circulation systems have been re-programmed to circulate 100% outside air during all hours of operations.
  • Patrons will be strongly encouraged to wipe down equipment before and after each use.

Class and Fitness Center Reservation Pricing

Fitness Center & Lap Swim In-District Out-of-District
Adult $6.00 $7.20
Senior (60+) & Youth (13-18) $5.00 $6.00
Group Exercise Classes
(Including Water Fitness)
In-District Out-of-District
Adult $7.00 $8.40
Senior (60+) & Youth (13-18) $6.00 $7.20
Family Swim In-District Out-of-District
Adult & Senior (60+) $5.00 $6.00
Youth (0-18) $5.00 $6.00

A per-visit fee will be charged at the time of registration to reserve your spot. These fees are lower than our regular drop-in rates and similar to the 10-visit pass rate. Payment is non-refundable. A credit will be provided if a reservation is cancelled in advance due to a health condition.