Outreach Supervisor

Class Title: Outreach Supervisor

Class Code: OUTR PROG SUP

Hourly: $31.22 - $42.15 | Monthly: $5412.26 - $7306.85 | Annually: $64947.22 - $87682.28

Benefits: Full-time

OVERVIEW:

This classification is responsible for developing, organizing and supporting community outreach initiatives, activities and programs for the District.

SUPERVISION RECEIVED:

Works under the general supervision of a Manager.  Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decisions in advance.

SUPERVISION EXERCISED:

Exercises supervision over part-time staff and volunteers; hire, train, manage and evaluate performance, develop goals, discipline, respond to grievances, and terminate.

EXAMPLES OF DUTIES:

The information provided below encompasses the typical duties and capabilities linked with this classification.  Duties may include but are not limited to the following:

• Develops and implements a comprehensive outreach plan to support District outreach goals. Supports specific District initiatives as identified in strategic plan through targeted outreach.
• Plans and conducts direct outreach efforts to underserved populations in order to increase awareness of district services, build trust and facilitate access to and participation in programs.
• Develops, coordinates and supervises recreation programs that are designed specifically to meet the needs of underserved populations. Works closely with District recreation staff to identify and remove barriers to participation and provide outreach support.
• Works closely with other agencies, organizations and community groups to inform them of District programs and services and to identify and coordinate opportunities for shared outreach efforts.
• Serve as District representative on committees and liaison with formal and informal community outreach partners.
• Hires, trains, schedules, supervises and evaluates part-time staff, including Latino Outreach Specialist, recreation leaders and outreach support staff..
• Works closely with Community Relations Department to develop and distribute communication and marketing information to support outreach goals and efforts. Di.
• Purchases and manages outreach and program supplies and equipment;; reviews and processes invoices and accounts receivable.
• Assists with budget preparation; monitors budget and makes adjustments to remain within budget.
• Acts as a Mandatory Reporter; reports incidents of child abuse/neglect.
• Performs other job-related duties as assigned.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

The individual in this classification is expected to possess and exhibit the following knowledge, skills, and abilities.

Strong Knowledge of:

• Principles and techniques of Community Outreach;
• Principles and strategies of inclusive programming
• Principles of effective supervision; and
• Business English and report preparation.

Skill and Ability to:

• Communicate and collaborate effectively with diverse populations;
• Plan, assign, lead and review work of others;
• Analyze data and draw logical conclusions;
• Develop and deliver public presentations;
• Correctly interpret policies and procedures;
• Proficiently operate office equipment and computers;
• Communicate effectively, both orally and in writing;
• Work productively within a team and work independently;
• Manage, monitor, train, and evaluate staff;
• Research and problem-solving skills;
• Effectively evaluate new and existing programs, services, and events and provide sound recommendations;
• Use good judgment and initiative;
• Work cooperatively with others and create a positive, construction relationship with staff and the general public; and
• Work a flexible work schedule to meet the needs of the District.

QUALIFICATIONS:

The following are minimum qualifications for this classification.

Education, Experience, and Training:

1. Associate’s Degree or equivalent two years of college coursework; AND
2. Three (3) years of progressive work experience in direct leadership and supervision of community outreach; AND
3. One (1) year of supervisory experience; OR
4. Any satisfactory combination of education, experience and training.

Licenses and Certifications:

1. Possession of, or ability to obtain within 30 days of hire, a valid Oregon driver’s license.

WORKING CONDITIONS:

The following are working conditions, including environmental and physical demands required for this classification.

• Work is primarily performed in an office environment and requires the ability to work and maintain in a work environment with moderate noise (i.e., working around others making periodic phone calls or having conversation) and with frequent interruptions.
• Remain in a stationary position (sitting or standing) for extended periods of time, move about the office occasionally.
• Requires occasional work outdoors in varied weather conditions, including exposure to inclement weather and walking over uneven terrain such as parks and trails or at a variety of program sites.
• Must be able to travel to locations in, around, or outside the greater Bend area.
• The flow of work and character of duties involve normal mental and visual attention much or all of the time.
• Ability to maintain sustained concentration on computer screens; use keyboards and a variety of peripherals.
• Making substantial movements (motions) of the wrists, hands, and/or fingers, while operating computer keyboards, telephone, and standard office equipment.
• Physical exertion includes walking, standing, sitting, bending and the ability to lift and carry up to 30 pounds unassisted, pushing, and pulling to deliver supplies and set-up and tear-down activities.
• Ability to work some evening, weekend and holiday hours.

STATUS:

Exempt

Full-Time

Benefits: Full-time

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