Class Title: Recreation Supervisor 2
Class Code: REC SUPV 2Hourly: $31.22 - $42.15 | Monthly: $5412.26 - $7306.85 | Annually: $64947.22 - $87682.28
Supervise staff, programs and facilities during assigned hours, ensuring that qualify, safety and customer service standards are consistently maintained.
Works under the general supervision of a Recreation Services Manager or Center Supervisor. Receives some direction from Program Coordinator staff.
Staff supervision is not a responsibility of this position; however, considerable leadership and direction is provided to all staff and volunteers during assigned hours.
The Recreation Supervisor 2 position is distinguished from Recreation Supervisor 1 by the larger scope of staff supervision exercised, the relatively higher risks associated with regularly assigned shifts, and the broader management and facility support functions served. Recreation Supervisor 2 positions work without on-call management support and are expected to exercise more independent decision making and judgment. Recreation Supervisor 2 positions regularly supervise shifts that include all or some of the following: supervision of a larger number of staff, multiple programs and activities, complex facility operations, and high public traffic.
EXAMPLES OF DUTIES:
The information provided below encompasses the typical duties and capabilities linked with this classification. Duties may include, but are not limited to the following:
- Directs, supervises and supports staff and activities during assigned ensuring standards are consistently maintained.
- Makes ongoing adjustments to staff schedules and assignments to ensure priority needs are being addressed in an efficient and effective manner including securing subs.
- Make ongoing adjustments to facility programs, schedules and facility utilization and communicates to staff and patrons,
- Oversees facility operations during assigned hours; opens and closes facility; ensures facility conditions are prepared for activities ensures that health, safety, and sanitation standards are maintained; ensures facility equipment operations are functioning properly and efficiently.
- Serves as head of emergency action plan. Handles immediate response to incidents, both medical and conduct, including notification of emergency services, law enforcement, and supervisors.
- Responds to and resolves public questions and concerns regarding facilities and activities in a positive and constructive manner.
- Provides exceptional customer service both directly and by supporting staff.
- Maintains required records and documentation.
- Fulfills administrative functions and duties as assigned by Recreation Services Manager.
- Provides input to Management and Program Coordinator staff regarding, but not limited to, staff performance, program quality, scheduling, facility and patron issues.
- Serves on facility and district committees, and leads efforts and initiatives within facility (safety, sustainability, employee relations, etc.)
- Functions in a variety of front line positions as needed.
- Acts as a Mandatory Reporter.
- Performs other job related duties as assigned.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:
The individual in this classification is expected to possess and exhibit the following knowledge, skills and abilities.
Strong Knowledge of:
- Recreation facility functions, operations and standards;
- Risk management and emergency response standards and procedures; and
- Programs, systems and equipment specific to facility assignment
Skill and Ability to:
- Provide strong front-line leadership and supervision to staff;
- Exercise independent judgment and problem solving, including the ability to make sound decision under pressure and manage emergency situations;
- Provide exceptional customer service;
- Communicate effectively with people of all ages and abilities;
- Demonstrate strong initiative, multi-tasking and prioritization;
- Fulfill technical requirements associated with facility assignment; and
- Establish and maintain professional and cooperative working relationships with staff and the general public.
The following are minimum qualifications for this classification.
- 1 Associate’s degree or equivalent two years of college coursework; AND
- Three (3) years of experience in area of responsibility and/or performing similar tasks; AND
- One (1) year of supervisory experience required; OR
- Any satisfactory combination of education, experience and training.
Licenses and Certifications:
- Must possess or obtain within 30 days of hire a First Aid/CPR Certification for the Professional Rescuer.
- Must possess or obtain within 30 days of hire any specialty certifications/training required by Facility, such as Lifeguard certification, Ice Resurfacing Training, etc.
The following are working conditions, including environmental and physical demands, required for this classification.
- Depending on facility, duties may be performed either indoors or outdoors, which may include working in extreme weather conditions.
- Work schedule may require evenings, weekends and holidays depending on shift assignment.
- The flow of work and character of duties involve normal mental and visual attention much or all of the time.
- Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling and kneeling in order to deliver equipment and supplies.
- Work is performed in a fast-paced, busy environment and involves extensive contact with staff and public.
- Multiple tasks, frequent interruptions, continuous demand, difficult situations, difficult individuals and emergencies can be stressful.
Benefits: Full-timeCurrent Job Opportunities