Public Health Advisory

Modified operations due to COVID-19:
Parks and trails open with temporary use and distancing rules.
Basketball courts closed | Playgrounds open

Juniper Swim & Fitness Center: Fitness and lap swim open
Summer registration open and programs underway

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Juniper Swim & Fitness Center Pools Reopening

The 50-meter outdoor pool and 25-meter indoor pool are open for lap swim, workout on your own and water exercise classes. All use requires advanced registration. See FAQs below to learn more.

Welcome back to Juniper Swim & Fitness Center!

The Fitness Center, FIT studio, group exercise rooms and outdoor exercise spaces are open. A modified schedule of many popular group exercise classes is provided. All activities, except for Fitness Center use, require advanced reservations to participate. Sessions may be reserved up to seven days in advance. Registration remains open until 15 minutes before the scheduled activity for any available openings.

See FAQs below for more information.

Now Open: The Fitness Center, FIT studio, group exercise rooms and outdoor exercise spaces are open. Lap swim, limited hot tub times, workout on your own water and water exercise classes are available.

Early July: Family and small group recreation swim.

Not Available: child care, indoor showers, lockers, changing rooms, swim lessons, personal training, sauna and steam room.

Juniper Modified Facility Hours

Monday-Thursday: 5:30 a.m. – 6:30 p.m.
Friday: 6:00 a.m. – 1:30 p.m.
Saturday: 7:30 a.m. – 12:00 p.m.
Sunday: Closed

Hours may be adjusted depending on the level of use.

Cycle Bike Fitting Instructions

Facility Reservation Calendars

Fitness Center and Hot Tub Visits now included with Reservations

We know the new reservation system is an adjustment from your regular facility experience. Too add more value to your visit, patrons may now visit use the sauna or visit the fitness center before or after their reservation for no additional charge.

Hot tub sessions are 15 minutes long and fitness center visitations use them same time slots as reservations. Both are subject to space availability and occupancy restrictions. See customer service for details.

About Classes

  • Fitness classes and activities require advanced reservation.
  • You may reserve a class up to 7 days in advance.
  • Reservations remain open until 15 minutes prior to session start time – based on availability.
  • You may arrive to class up to 5 minutes early.
  • Fitness Center sessions are 80 minutes long with 10-minute cleaning/transition time.
  • Come ready to work out – showers not available.
  • Limit personal belongings – lockers/ storage not available.
  • Expect to depart promptly afterward. No lobby seating or common areas available.
  • Bring your own towel, mat and filled water bottle.
  • Bottle fill stations available, but water fountains and for-purchase beverages not available.
  • If you like, bring a block and strap for yoga.

How to Park & Enter

Fitness Center, Cycling and Group Exercises:
Attendees must enter through South Entrance and may park in lot accessed via NE Franklin Ave/NE 7th St.

Mind & Body:
Attendees must enter through North Entrance and may park in lot accessed via NE Hawthorne Ave/NE 6th St.

Customer Service Hours and Contact Information

Contact Customer Service:
Should you need to contact the BPRD Customer Service team, they are available:

Monday - Thursday: 5:30 am  - 6:30 pm
Friday: 6 am - 1:30 pm
Saturday: 7:30 am - 12 pm
Sunday: Closed

Questions? Contact:

How to Make Fitness Reservations

Before starting a reservation, make sure you have your BPRD registration account and password ready to log in. Your account is your email address and the default password is your last name (first letter capitalized) unless you set it up differently.

  • On bendparksandrec.org, hover over “fitness & swim” in the top menu, and select your class format, such as: Cardio, Indoor Cycling, Mind & Body, Strength & Conditioning or Fitness Center. This will redirect you to the class format’s webpage and class schedule.

  • On the class schedule, find the fitness class or fitness center session that you would like to reserve. Click that event to open the description, then click “Click here to register.

  • The link will redirect you to the BPRD registration site and show you the upcoming classes for the selected fitness format.
  • Select the “+” (plus symbol) to add any number of classes to your cart. At the bottom of the screen, confirm your class selection and click the “Add To Cart” button. Note: the fees shown are for regular adult patrons. Older adult and student pricing will be applied in the checkout screen.

  • On the next screen, select the member of your household who will take the class.

  • The next screen will display the shopping cart, where you can confirm the selected class and price. Click “Proceed to Checkout” to complete your purchase.

  • On the check out page, you will complete your reservation by paying for your class or using credits. Click the “Continue” button to finalize your transaction. You can continue reserving additional classes, reviewing programs or logout to end your session.

Frequently Asked Questions

When will JSFC pools re-open?

The 50-meter outdoor pool and 25-meter indoor pool will open on Monday, June 22.  All use will require advanced registration.

What will be available on June 22?

Opening June 22: Lap swim, hot tub, workout on your own and water exercise classes will be available.

Already Open: The fitness center, FIT studio, group exercise rooms and outdoor exercise spaces are open.  A modified schedule of many popular group exercise classes will be provided.

Not Available: childcare, recreation swim, showers, lockers, changing rooms, swim lessons, personal training, sauna and steam room.

When will recreation/family swim begin?

We plan to introduce family and small group recreation swim times beginning July 6. Details to come.

Will you be offering swim lessons?

Unfortunately, due to capacity and physical distancing requirements, we will not be offering swim lesson at this time. We are considering ways that we can provide some guidance for how families can work with a new swimmer during our family swim times when they begin.

How will the facility hours change with adding pools?

Beginning June 22, hours will remain the same as they currently are except that Friday hours have been extended some. We will consider expanding hours if attendance supports.

  • Monday-Thursday: 5:30 am-6:30 pm
  • Friday; 6:00 am – 1:30 pm
  • Saturday:  7:30 am-12:00 pm

How do I reserve/register for a class or session?

How do I reserve/register lap swim or a water exercise class?

Registration will begin at 8:00 a.m. on Thursday, June 18, for the week beginning June 22. Lap lane sessions will be available in 40-minute increments throughout the day with a 5-minute transition time. Water exercise class schedules will be listed for individual class registration. To register, go to register.bendparksandrec.org or to register by phone call (541) 389-7665

General Registration/Reservation Information:

Registration will be available seven days in advance on a rolling basis, and remain open until 15 minutes before the class or session start time for available openings. Fitness center sessions will be available in 80-minute increments throughout the day with a 10-minute cleaning/preparation transition time. Group exercise class schedules will be listed for individual class registration. To register, go to register.bendparksandrec.org.

We can’t emphasize this enough – there will not be drop-in use at this time. You must schedule all your visits to classes or work out on your own in advance.

Need help? Learn how to make reservations with a step-by-step instructions or downloadable PDF.

What is the cost?

A per-visit fee will be charged at the time of registration to reserve your spot. These fees are lower than our regular drop-in rates and similar to the 10-visit pass rate. Payment is non-refundable.  A credit will be provided if cancelled in advance due to a health condition.

 

Fitness Center & Lap Swim In-District Out-of-District
Adult $6.00 $7.20
Senior (60+)
& Youth (13-18)
$5.00 $6.00
Group Exercise Classes
(Including Water Fitness)
In-District Out-of-District
Adult $7.00 $8.40
Senior (60+)
& Youth (13-18)
$6.00 $7.20

When can I reserve/register for family swim?

We’re working on a schedule and reservation process for family swims. More details will follow by early July.

What about my facility pass?

Passes (monthly, quarterly, annual and 10-visit) will not be valid during the initial reopening period due to the need to limit capacity. We also know we cannot provide the full value of passes due to limitations in facilities, hours and classes.

All facility passes remain on hold until less restricted operations resume.  Passes will be extended for the number of days that were remaining at the time JSFC closed on March 16. In appreciation of passholders loyalty, we will add a bonus extension of 1 week for monthly passes, 3 weeks for quarterly passes, and 6 weeks for annual passes. If you prefer, we can also issue a credit for the prorated value remaining on your current pass and you can apply this to the temporary per visit registration fees.

Are locker rooms and showers available?

Locker rooms will not be available at this time except for bathroom use and hand washing. Please come ready to swim with your suit on under your clothes. Also, be prepared to leave without changing clothes. It’s a great time to put the old robes and sweats to good use.  With the showers closed, it is critical that everyone takes a cleansing shower before arriving at the pool.  Showering before entering the pools is the best way of ensuring clean, clear and safe water conditions. There are two outdoor showers located outside the new restroom building located next to the activity pool. These showers will be available for people who were unable to take a cleansing shower before arriving or who need to rinse off after swimming.

How is physical distancing being maintained?

In accordance with state guidelines, lap swimming will be restricted to one person per lane except when two family members may share a lane.  We have set up a queuing system for people waiting for their reserved lap swim lane time to ensure physical distancing.  Water Exercise classes will ensure physical distancing through designated spaces, including buffers between lap swimmers.

Are face coverings required?

Per the Governor’s Office and Oregon Health Authority, face coverings are strongly recommended where it is likely that physical distancing of at least six feet cannot be maintained. This could happen as you enter or exit the building as well as in hallways, lobbies or other share spaces.  Staff are required to wear face coverings.

What is being done to ensure cleanliness and sanitation?

Juniper has been deep cleaned and disinfected before reopening and a thorough cleaning will be completed nightly. Restrooms are cleaned at least twice daily and staff are repeatedly disinfecting high touch points including between lap swim and water exercise groups. Pool chlorine levels will be maintained slightly higher than normal as a precaution and chemical checks will be conducted more frequently.  Juniper has automated chemical controllers and feed systems that measure and adjust chlorine and pH levels on an ongoing basis.

Why advance registration?

With advanced registration, we can ensure that we remain within the capacity limitations required by Oregon Health Authority and maintain a safe and healthy environment.  Current guidelines restrict lap swimming to one person per lane, which would be difficult to do without a reservation system. The advanced registration also saves you a space rather than being turned away or waiting in line for an opening. You can register up to seven days in advance for days and times to help make it easy to fit exercise into your schedule or routine.  Registration will remain open up until 15 minutes before the time of the scheduled activity for any available openings.

If I’m unable to register online how can I get help?

Customer service staff will be available by phone at (541) 389-7665 during all operating hours to assist you with the learning the registration system or answering questions. If you can only pay with cash please speak to a customer service staff over the phone for assistance.

If I can’t make it to my lap swim time or class can I transfer to a different day or get a refund?

Registration for classes cannot be credited, transferred or refunded. We will make exceptions for medical or health-related reasons. Please call (541) 389-7665 as soon as you know you will be unable to attend a registered session.

Will my class be taught by my favorite instructor?

We are unable to bring back all classes and instructors at one time. In developing our initial schedule of classes, we considered past attendance trends, variety of formats, and facility and instructor availability.  We’re excited to welcome back many classes and employees and look forward expanding as condition and participation allows. In the meantime, this may be a great chance to try a new class or instructor.

How you are conducting health screenings?

While we will not be conducting temperature checks, we will ask all patrons entering the facility to acknowledge that they have not experienced any of the following:

  • Have you had a new or worsening cough?
  • Have you had a fever?
  • Have you had shortness of breath?
  • Have you been in close contact with anyone with these symptoms or anyone who has been diagnosed with COVID-19 in the past 14 days?

If any of these conditions apply, you will need to wait to return to the facility until all symptoms, including fever have been resolved for at least 72 hours without medication, or at least 14 days after contact with a person with a cough, fever or diagnosed with COVID-19. Do your part to ensure the health and safety of you, others and the community and stay home if you are sick or been exposed to someone who is sick.

Fitness Center

Fitness center sessions will be available in 80-minute increments throughout the day with a 10-minute cleaning/preparation transition time between sessions. Group exercise class schedules will be posted for individual class registration.

Group Exercise Rooms

All spaces have been evaluated to determine their occupancy while comfortably maintaining adequate physical distancing. Fitness Center equipment has been rearranged to provide adequate spacing. Fitness equipment has been spaced to exceed physical distancing standards with weights  moved to the Fit Studio and Cardio machines have been spaced out and will be rotated in and out of service. Group exercise rooms have floor markings to designate individual spaces. One-way traffic flow patterns have been established to minimize congestion and close contact.

Outdoor Fitness Classes

In addition to modified indoor spaces, 3 outdoor fitness class areas have been added to the facility to expand offerings while maintaining proper distancing.

New Cleaning Procedures

Above and beyond Juniper’s regular cleaning standards, new cleaning procedures include:

  • Juniper has been deep cleaned and disinfected during the facility closure. A thorough cleaning will be completed nightly.
  • The facility will be closed for one hour on longer days to complete a mid-day cleaning.
  • Restrooms will be cleaned at least twice daily and staff will disinfect high touch points throughout the day.
  • Group Exercise rooms and any equipment used will be disinfected after each class.
  • The Fitness Center will be cleaned between each 80-minute session.
  • Air circulation systems have been re-programmed to circulate 100% outside air during all hours of operations.
  • Patrons will be strongly encouraged to wipe down equipment before and after each use.

Class and Fitness Center Reservation Pricing

Fitness Center & Lap Swim In-District Out-of-District
Adult $6.00 $7.20
Senior (60+) & Youth (13-18) $5.00 $6.00
Group Exercise Classes
(Including Water Fitness)
In-District Out-of-District
Adult $7.00 $8.40
Senior (60+) & Youth (13-18) $6.00 $7.20

A per-visit fee will be charged at the time of registration to reserve your spot. These fees are lower than our regular drop-in rates and similar to the 10-visit pass rate. Payment is non-refundable. A credit will be provided if a reservation is cancelled in advance due to a health condition.