Class Title: Recreation Supervisor 3

Class Code: REC SUPV 3

Hourly: $35.55 - $49.33 | Monthly: $6162.57 - $8550.37 | Annually: $73950.90 - $102604.43

Benefits: Full-time


Supervise staff, programs and facilities during assigned hours, ensuring that qualify, safety and customer service standards are consistently maintained.


Reports directly to a Recreation Services Manager.  Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decision in advance.


Staff supervision is not a responsibility of this position; however, considerable leadership and direction is provided to all staff and volunteers during assigned hours.


The Shift Supervisor 2 position is distinguished from Shift Supervisor 1 by the larger scope of staff supervision exercised, the relatively higher risks associated with regularly assigned shifts, and the broader management and facility support functions served.  Shift Supervisor 2 positions work without on-call management support and are expected to exercise more independent decision making and judgment.  Shift Supervisor 2 positions regularly supervise shifts that include all or some of the following: supervision of a larger number of staff, multiple programs and activities, complex facility operations, and high public traffic.


The information provided below encompasses the typical duties and capabilities linked with this classification.  Duties may include, but are not limited to the following:

  • Directs, supervises and supports staff and activities during assigned ensuring standards are consistently maintained.
  • Makes ongoing adjustments to staff schedules and assignments to ensure priority needs are being addressed in an efficient and effective manner including securing subs.
  • Make ongoing adjustments to facility programs, schedules and facility utilization and communicates to staff and patrons,
  • Oversees facility operations during assigned hours; opens and closes facility; ensures facility conditions are prepared for activities ensures that health, safety, and sanitation standards are maintained; ensures facility equipment operations are functioning properly and efficiently.
  • Serves as head of emergency action plan. Handles immediate response to incidents, both medical and conduct, including notification of emergency services, law enforcement, and supervisors.
  • Responds to and resolves public questions and concerns regarding facilities and activities in a positive and constructive manner.
  • Provides exceptional customer service both directly and by supporting staff.
  • Maintains required records and documentation.
  • Fulfills administrative functions and duties as assigned by Recreation Services Manager.
  • Provides input to Management and Program Coordinator staff regarding, but not limited to, staff performance, program quality, scheduling, facility and patron issues.
  • Serves on facility and district committees, and leads efforts and initiatives within facility (safety, sustainability, employee relations, etc.)
  • Functions in a variety of front line positions as needed.
  • Acts as a Mandatory Reporter.
  • Performs other job related duties as assigned.


The individual in this classification is expected to possess and exhibit the following knowledge, skills and abilities.

Strong Knowledge of:

  • Recreation facility functions, operations and standards;
  • Risk management and emergency response standards and procedures; and
  • Programs, systems and equipment specific to facility assignment.

Skill and Ability to:

  • Provide strong front-line leadership and supervision to staff;
  • Exercise independent judgment and problem solving, including the ability to make sound decision under pressure and manage emergency situations;
  • Provide exceptional customer service;
  • Communicate effectively with people of all ages and abilities;
  • Demonstrate strong initiative, multi-tasking and prioritization; fulfill technical requirements associated with facility assignment; and
  • Establish and maintain professional and cooperative working relationships with staff and the general public.


The following are minimum qualifications for this classification.

Education, Experience, and Training:

  1. Associate’s degree or equivalent two years of college coursework; AND
  2. Four (4) years of experience in area of responsibility and/or performing similar tasks; AND
  3. Two (2) years of supervisory experience required; OR
  4. Any satisfactory combination of education, experience and training.

Licenses and Certifications:

  1. Must possess or obtain within 30 days of hire a First Aid/CPR Certification for the Professional Rescuer.
  2. Must possess or obtain within 30 days of hire any specialty certifications/training required by Facility, such as Lifeguard certification, Ice Resurfacing Training, etc.


The following are working conditions, including environmental and physical demands, required for this classification.

  • Depending on facility, duties may be performed either indoors or outdoors, which may include working in extreme weather conditions.
  • Work schedule may require evenings, weekends and holidays depending on shift assignment.
  • The flow of work and character of duties involve normal mental and visual attention much or all of the time.
  • Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling and kneeling in order to deliver equipment and supplies.
  • Work is performed in a fast-paced, busy environment and involves extensive contact with staff and public.
  • Multiple tasks, frequent interruptions, continuous demand, difficult situations, difficult individuals and emergencies can be stressful.




Benefits: Full-time

Current Job Opportunities